There is little doubt in my mind that AI will (and is already) transforming the ways we will work and live. However, to the vast majority, AI is still a long way from their day-to-day and probably in their eyes, over hyped.
I was on a panel at a Talking tech event this week on the subject of AI and myth busting. The questions from the audience told me that most non-techie people still want to understand what AI really is and where it isn’t just a set of coded rules. There was also some natural nervousness about where it could lead. I gave some pretty candid responses, and mentioned a conversation I had with Cassie in our team about a personal finance app called ‘Plum’. To her, Plum didn’t take much maintenance and it was helping her save. Whether there is AI behind Plum or not - we didn’t really care. Plum was doing a useful job in an intelligent way. So while I think debates will continue to rage about AI, I’m starting to talk about ‘Intelligent Anticipation’. If technology can help us in a proactive way that we hardly notice, then isn’t that progress?